Live 200+ countries · 99.9% uptime SLA

Notifications that
never miss.

One API. Four channels - SMS, Email, WhatsApp, Voice. Built for transactional scale across 200+ countries with smart failover and real-time delivery receipts.

No credit card
5-min setup
DLT registered
Smart routing · live
POST /v1/send
Your app
SDK call
SMS
+91 · O2 · 142ms
sending
fallback in 60s
WhatsApp
Business API
→ Voice OTP
Voice
last resort
Delivered 12.4M today 142ms p50 0 incidents
Trusted by 4,200+ teams shipping at scale
Razorpay
PhonePe
Zerodha
Swiggy
Tata 1mg
Cred
Ola
Urban Co
Four channels, one API

The notification stack, unified.

Stop stitching three vendors. SMSUpDates routes across SMS, Email, WhatsApp, and Voice from a single endpoint with the same auth, the same DLRs, and the same dashboard.

SMS

Per SMS · DLT-compliant

Sub-second delivery across 800+ carriers in 200+ countries. DLT, 10DLC, and TRAI handled for you.

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Email

Per email · DKIM/SPF

Transactional email with 99.4% inbox placement. Templates, suppression lists, and bounce handling included.

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WhatsApp

Per conversation · Meta-verified

WhatsApp Business API with template approval, two-way replies, and rich media without the Meta paperwork.

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Voice

Per minute · TTS + IVR

Voice OTP, automated reminders, and IVR flows. Multilingual TTS, call recording, and DTMF capture.

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Developers first

From nothing to first send
in five minutes.

Idiomatic SDKs in five languages. A Postman collection that actually works. Documentation that does not make you guess.

import { SMSUpDates } from "smsupdates";

const client = new SMSUpDates(process.env.SMSU_KEY);

await client.send({
  to:       "+91 98100 12345",
  channel:  "sms",
  fallback: ["whatsapp", "voice"],   // smart failover
  template: "otp_login",
  variables: { code: "384291" },
});
200 OK 142ms · sandbox
{
  "id":      "msg_01HXR4P2K3JZQF",
  "status":  "queued",
  "channel": "sms",
  "fallback": ["whatsapp", "voice"],
  "to":      "+91 98100 12345",
  "cost":    { "amount": 0.18, "currency": "INR" },
  "created": "2026-05-06T14:22:08Z"
}
The platform

Everything a serious
notification stack demands.

The boring infrastructure that keeps OTPs landing, alerts firing, and your on-call quiet without you owning a single carrier contract.

Global reach

200+ countries, 800+ direct carrier routes, with regional pinning for India, UAE, EU, and the US.

Real-time DLRs

Webhooks fire the instant a carrier confirms delivery. Event log, retries, and signed payloads.

Compliance, baked in

DLT, TRAI DND, GDPR, India DPDP, opt-in and opt-out flows, IP whitelisting, and role-based access.

Smart failover

Define a channel ladder. If SMS fails, WhatsApp tries; if that fails, Voice. All in one API call.

Enterprise security

End-to-end TLS, AES-256 at rest, ISO 27001, SOC 2 Type II in flight, SAML SSO, audit logs.

99.9% uptime SLA

Multi-region, active-active. Public status page, real-time incident updates, refund-backed SLAs.

12.4B
Messages routed monthly
200+
Countries with carrier routes
99.9%
Uptime SLA, refund-backed
142 ms
Median end-to-end latency
Solutions

Six industries.
One notification backbone.

From a fintech doing 4M OTPs a day to a state utility broadcasting power-cut alerts, SMSUpDates handles the channel ladder, the compliance, and the carrier work.

Banking & OTP

Sub-second OTPs, transaction alerts, KYC reminders. DLT-compliant, audit-trailed, RBI-aware.

Utility alerts

Power outages, bill reminders, meter readings at the scale of state utilities. SMS + Voice fallback.

eCommerce updates

Order confirmations, dispatch, OOS, returns. WhatsApp-first with SMS fallback for non-WA users.

Healthcare reminders

Appointment confirmations, prescription pickups, follow-up surveys. HIPAA-aware data handling.

Citizen alerts

Government broadcasts, welfare updates, election info. Multi-lingual, regional scripts, offline-friendly.

Logistics tracking

Driver assignment, ETA updates, delivery OTPs, COD reminders. Voice for areas with patchy data.

Pricing

Pay only for what lands.

Per-message pricing with volume tiers. No platform fee, no minimums, no surprise carrier surcharges.

For tinkering
Starter
Free
1,000 free credits
Start free
  • 1,000 SMS credits
  • All four channels
  • Community support
  • Basic DLRs
Most popular
Most teams
Growth
₹999
/ month · 25,000 credits
Start 14-day trial
  • 25,000 credits/mo
  • Smart failover
  • Webhooks + retries
  • Email + chat support
  • Custom sender ID
BFSI · Gov · Scale
Enterprise
Custom
Volume pricing · SLA
Talk to sales
  • Volume pricing
  • 99.99% SLA + credits
  • Dedicated routing
  • SAML SSO + audit logs
  • 24/7 white-glove
Compliance you can ship to production with
DLT registered
GDPR
India DPDP
ISO 27001
SOC 2 Type II
TRAI compliant
5-minute integration

Start sending in
under five minutes.

No credit card. 1,000 free credits. Live API key the moment you sign up.